Privacy

This privacy policy sets out how Skin Beautiful limited uses and protects any information that you give Skin Beautiful Limited when you use this website, our facebook page and or visit us .

Skin Beautiful Limited PRIVACY POLICY

1. INTRODUCTION

Skin Beautiful Limited is committed to protecting your privacy and security. This policy explains how and why we use your personal data, to ensure you remain informed and in control of your information.

From 24 May 2018, Skin Beautiful Limited will ask its clients to “opt-in” for marketing communications. This is due to a change to the rules which govern how we can communicate with you and a new regulation on personal data (the General Data Protection Regulation) coming into force on 25 May 2018. Therefore we are introducing a new approach that relies on you giving us your consent about how we can contact you. This means you’ll have the choice as to whether you want to receive these messages and be able to select how you want to receive them (email, phone, SMS or post).

You can decide not to receive communications or change how we contact you at any time. If you wish to do so please contact Paul Davis by emailing  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or writing to Skin Beautiful Limited, c/o Tanseekers, 289 Goring Road, Goring By Sea, West Sussex. BN12 4NX or by telephoning 07853 412 253 (Lines open 10am – 6pm, Mon – Sat).

We will never sell your personal data, and will never share it with any organisations we work with.

 

Questions?

Any questions you have in relation to this policy or how we use your personal data should be sent to Paul Davis at Skin Beautiful Limited email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by writing to Paul Davis at the address above.

1. WHAT INFORMATION WE COLLECT

Personal data you provide

We collect data you provide to us. This includes information you give when starting any treatment or, registering, placing an order or, communicating with us. For example:

  • personal details (name, date of birth, email, address, telephone etc.) when you make an appointment or, have your initial treatment consultation with us;
  • Medical history information (the medical history information you provided at our initial treatment consultation; and your skin type according to the Fitzpatrick Skin Type test which is used for treatment purposes to determine how your skin reacts to UV light.
  • Details of each treatment you have with us ( type of treatment e.g tattoo or hair removal, Carbon laser facial or massage therapy, the settings used and results together with photographs of the treatment before and after treatment.
  • Details of your next of kin (such as partner in case we ever needed to contact them for you if you were to become unwell during an appointment).

 

If you purchase a Skin Beautiful Limited gift voucher as a gift for someone else, your details will be recorded (as will the recipients) and your relationship to that person will be recorded.

Information we generate

From time to time we analyse the information we hold, which can in turn generate personal data. For example, we may be able to build a profile which helps us decide which of our communications are likely to interest you.

 

Information from third parties

We may in the future receive personal data about individuals from third parties. For example, if we are partnering with another organisation (e.g. you provide your information to another company we’re collaborating with on a project). Also, we may use third parties to help us conduct research and analysis on personal data (and this can result in new personal data being created).

We may collect information from social media where you have given us permission to do so, or if you post on one of our social media pages. This could be displayed on our web site and or Facebook page and other marketing material.

Accidents or incidents

If an accident or incident occurs at your appointment then we’ll keep a record of this (which may include personal data and sensitive personal data-details of the incident such as fainting).

2. HOW WE USE INFORMATION

We only ever use your personal data with your consent, or where it is necessary in order to:

  • enter into, or perform, a contract with you;
  • comply with a legal duty;
  • protect your vital interests, e.g treatment notes;
  • for our own (or a third party’s) lawful interests, provided your rights don’t override the these.

In any event, we’ll only use your information for the purpose or purposes it was collected for (or else for closely related purposes):

Marketing

We use personal data to communicate with people, to promote Skin Beautiful Limited’s services. This includes keeping you up to date with our news, updates, special offers, campaigns and any charity fundraising information. These communications can be via text, phone, email and social media.

Administration

We use personal data for administrative purposes. This includes:

  • maintaining databases of our clients appointments to schedule booking reminders;
  • helping us respect your choices and preferences (e.g. if you ask not to receive marketing material, we’ll keep a record of this).

 

Internal research and analysis

We carry out analysis on our clients, to determine the success of campaigns and better understand behaviour and responses and identify patterns and trends. This helps inform our approach towards campaigning and make Skin Beautiful Limited a more effective organisation. Understanding our clients, their interests and what they care about also helps us provide a better experience (e.g. through more relevant communications).

Client research and profiling

We evaluate, categorise and profile personal data in order to tailor materials, services and communications (including targeted advertising) and prevent unwanted material from filling up your inbox. This also helps us understand our clients, improve our company and carry out research.

 

3. DISCLOSING AND SHARING DATA

We will never sell or share your personal data. If you have opted-in to marketing, we may contact you with information about our services, or in the future could consider third party products and services, but these communications will always come from Skin Beautiful Limited and would be incorporated into our own marketing materials (e.g. advertisements in magazines or newsletters).

4. MARKETING

From 24 May 2018 will ask its supporters to “opt-in” for most communications. This includes all our marketing communications (the term marketing is broadly defined and, for instance, covers information about new services.

This means you’ll have the choice as to whether you want to receive these messages and be able to select how you want to receive them (post, phone, email, text).

You can decide not to receive communications or change how we contact you at any time. If you wish to do so please contact Paul Davis by emailing  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by writing to Skin Beautiful Limited, C/O Tanseekers, 289 Goring Road, Goring by sea, West Sussex, BN12 4NX or telephoning 07853 412 253 (Lines open 10am – 6pm, Mon – Sat).

What does ‘marketing’ mean?

Marketing does not just mean offering things for sale, but also includes news and information about:

  • our services, treatments, charity work, campaigns and relevant information;
  • products, services and offers (our own, and those of third parties which may interest you);
  • taking part in projects (e.g. industry communications and new legislation.
  • Examples of client testimonials and thanks.

 

Marketing

We won’t knowingly send marketing emails, letters, calls or messages to under 18 year-olds and, in order to receive any Skin Beautiful Limited treatment, you need to be an adult.

5. HOW WE PROTECT DATA

All data is in either locked cabinets or is password protected. This is ensure your data is kept safe and to prevent unauthorised access to, or use or disclosure of your personal information.

Electronic data such as our database is stored on secure password protected computer. No one outside of Skin beautiful limited has access to any of the information (using both physical and electronic means).

How long we store information

We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored for depends on the information in question and what it is being used for. For example, if you ask us not to send you marketing emails, we will stop storing your emails for marketing purposes (though we’ll keep a record of your preference not to be emailed).

We continually review what information we hold and delete what is no longer required. We never store payment card information.

6. KEEPING YOU IN CONTROL

We want to ensure you remain in control of your personal data. Part of this is making sure you understand your legal rights, which are as follows:

  • the right to confirmation as to whether or not we have your personal data and, if we do, to obtain a copy of the personal information we hold (this is known as subject access request);
  • the right to have your data erased (though this will not apply where it is necessary for us to continue to use the data for a lawful reason);
  • the right to have inaccurate data rectified;
  • the right to object to your data being used for marketing or profiling; and
  • where technically feasible, you have the right to personal data you have provided to us which we process automatically on the basis of your consent or the performance of a contract. This information will be provided in a common electronic or paper format.

Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.

If you would like further information on your rights or wish to exercise them, please write to Paul Davis at Skin Beautiful Limited c/o Tanseekers, 289 Goring Road, Goring by Sea, West Sussex, BN12 4NX or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Complaints

You can complain to Skin Beautiful Limited directly by contacting us at the address above.

If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at www.ico.org.uk

Links to other sites

Our website may from time to time contain a hyperlink to other websites for your information. We are not responsible for the content or functionality of any of those external websites (but please let us know if a link is not working by using the 'Contact us' link at the top of the page).

If an external website requests personal information from you (e.g. in connection with an order for goods or services), the information you provide will not be covered by Skin beautiful limited Privacy Policy. We suggest you read the privacy policy of any website before providing any personal information.

When purchasing goods or services from any of the businesses that our site links to, you will be entering into a contract with them (agreeing to their terms and conditions) and not with Skin Beautiful Limited.

7. CHANGES TO THIS PRIVACY POLICY

We’ll amend this Privacy Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. The current version of our Privacy Policy will always be posted on our website.

This Privacy Policy was last updated on 24.05.2018

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